In complex industries like healthcare, manufacturing, and construction, injuries are an unfortunate part of operations. But when incidents happen repeatedly鈥攁nd in familiar patterns鈥攍eaders may feel like they already know the How? and the Why? For example: 鈥淥f course our nurses have the most injuries. We鈥檙e a skilled nursing facility.鈥 It鈥檚 a common conclusion鈥攂ut often incomplete. … Read more
