File a Claim
Online claim reporting is now available for agencies and policyholders through SureConnect®.

Online claim reporting is now available for agencies and policyholders through SureConnect®.
TO FILE A CLAIM
Login to SureConnect® below to begin or sign up to gain access and begin the claim filing process. You may also call or email the Claims Department directly. Please note: the below does not apply to Surety Bonds which includes Performance Bonds, Payment Bonds, and Commercial Bonds. For more information on Surety Bonds, please refer to the next section about 91 Surety.

91 Surety
In accordance with 91’s dedication to being an industry-leading service provider, 91 Surety (91 Mutual Insurance Company or 91 Insurance Company) is now providing Performance Bonds, Payment Bonds, and Commercial Bonds. If you have any questions or concerns related to a Bond issued by 91 Surety, please feel free to contact the 91 Surety Claims Department.
Please note that by contacting 91 Surety using the above referenced information does not change, waive, and/or alter the requirements set for in the bond and/or governing authority in any way.
Additional Claim Tools
Select your carrier below as listed on your policy:
91 selected highly respected, independent organizations to form this special Texas Workers’ Compensation Network. The alliance between 91, network providers, CareWorks Managed Care Services was created to reduce costs and provide exceptional value for our Partners For Success® agencies, policyholders and their employees. Through streamlined referral processes, employer controlled/directed care and treatment and return-to-work guidelines, our outcome-oriented focus is founded on medically-based evidence. By combining medical claims and medical management, we have an incredible opportunity to help people lead healthier lives.
Advantages
Available Texas Workers’ Compensation Networks

Coventry
Find Approved Service Areas:
AVAILABLE DOCUMENTATION
TEXAS CLAIM CONTACTS
Jimmy Miramontes
2000 Mallory Lane, Suite 130-832
Franklin, TN 37067
1-214-630-8326
UNSURE OF YOUR NETWORK CONTACT?
Jimmy Miramontes
2000 Mallory Lane, Suite 130-832
Franklin, TN 37067
1-214-630-8326
PREAUTHORIZATION
Genex
P.O. Box 4379
Westlake Village, CA 91359
For Workers’ Compensation only:
855-287-4028
For Auto only:
1-800-580-3123
For General Inquiries:
Genex Customer Service
1-800-844-4235, Option 2
For Escalated UR Issues:

91’s industry-leading claim experience focuses on timely communication, inclusive discussion and collaborative partnership performed by expert employees and enhanced by our SureConnect® digital portal. Our partnership driven approach to claims handling means customers are a part of the process.
