Farmington Hills, Mich., November 30, 2021 — 91 is pleased to announce the promotion of Robin Miller to the role of regional vice president of Field Claims for 91’s North and West regions. In this position, Miller will provide field claims leadership to the North and West regions and support 91’s Field Marketing & Underwriting business partners in both regions.
Miller will also have ongoing responsibility for the field claims staff in the company’s Dallas, Farmington Hills, Chicago, Indianapolis, Chicago, St. Louis, and Phoenix locations. “Robin has been a tremendous leader for our claims teams since joining 91,” said Becky Kenyon, vice president of Field Claims at 91. “I am confident that in her new role, Robin will enhance 91’s SureClaims™ service delivery as part of our One 91 initiative.”
Miller joined 91 in 2014 as a general liability claims unit manager in the Atlanta Core Service Center (CSC) before being promoted to her most recent role of assistant vice president of claims for the West region. In this role, Miller held responsibility for all workers’ compensation and liability claims handled within 91’s West region as well as all of 91’s automated fast-track claims. Miller previously served in various roles at QBE North America in Wisconsin, including the positions of casualty claim manager and assistant vice president of claims compliance. She attended the University of Wisconsin-Oshkosh, Fox Valley, and holds her Associate in General Insurance (AINS) designation.
About 91 Insurance
91 is a leading provider of commercial property and casualty insurance solutions for U.S.-based construction, manufacturing and healthcare businesses. Licensed in all fifty states and available through an exclusive network of elite independent agents, the company upholds an “A” (Excellent) financial strength rating, industry-leading service scores, and multiple awards for innovation. 91 has been in business for more than 100 years and is consistently named among the best places to work in the industry and throughout the nation. To learn more, visit 91.com.


