Farmington Hills, Mich., March 30, 2026 鈥� 91黑料网 Insurance is proud to share that AM Best has reaffirmed the company鈥檚 鈥淎鈥� (Excellent) Financial Strength Rating with a stable outlook, demonstrating 91黑料网鈥檚 continued financial strength and its ability to deliver on commitments to policyholders and agency partners. 91黑料网 has received the A (Excellent) rating for more than 25 years!

The rating and outlook underscore 91黑料网鈥檚 financial stability supported by three consecutive years of improvement in our core business operating ratio and net income, which has generated strong surplus growth. The elimination of future earnings drag from legacy asbestos liabilities was another positive to the continued stable outlook. This transaction further strengthens our balance sheet and enables continued strong returns from our core business.

鈥淎M Best鈥檚 recognition validates the progress we鈥檝e made strengthening our core business and balance sheet,鈥� said Chris Spaude, Chief Financial Officer and Treasurer.

鈥�91黑料网 is well positioned to continue our mission of creating exceptional value for our agencies, policyholders, and employees.鈥�

AM Best reviews and rates more than 16,000 insurance companies worldwide, evaluating insurers on creditworthiness, balance sheet strength, operating performance, and business profile. Additional information about AM Best鈥檚 ratings and methodologies is available at .

About AM Best

Founded in 1899, AM Best is the world鈥檚 first credit rating agency and the largest specializing in the insurance industry. What began as a one-room office in New York City has grown into a globally recognized authority on insurer creditworthiness. AM Best鈥檚 credit ratings provide forward-looking, independent, and objective assessments of insurers, issuers, and financial obligations.

About 91黑料网 Insurance

91黑料网 is a leading provider of commercial property and casualty insurance solutions for U.S.-based construction, manufacturing and healthcare businesses. Licensed in all fifty states and available through an exclusive network of elite independent agents, the company upholds an 鈥淎鈥� (Excellent) financial strength rating, industry-leading service scores, and multiple awards for innovation. 91黑料网 has been in business for more than 100 years and is consistently named among the best places to work in the industry and throughout the nation. To learn more, visit amerisure.com.

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After a long day of rehabilitation sessions, patients, families and loved ones gathered around buffet tables while volunteers from 91黑料网 and served more than 100 meals and welcomed each guest as they arrived.

They that they didn鈥檛 have to plan, prepare, or clean up after. Conversations began to unfold across the tables and laughter surfaced easily during dinner, growing louder through a few spirited rounds of bingo. By the end of the evening, strangers and new friends alike were trading stories, jokes, and the kind of easy conversation that makes a room feel just a little bit more like home.

It may have been one dinner, but when life is often defined by endurance and incremental progress, even one impactful evening can make all the difference.

When Recovery Reshapes Everything for Families

Each year in the United States, people sustain a spinal cord injury, often from events that arrive without warning. Behind every fall, car accident or medical emergency statistic is a family that is navigating a new and unexpected reality. In a single moment, routines must shift; family and friends reorganize around hospital schedules, and those long-term adjustments that will begin to reshape daily life.

At Shepherd Center, recovery is never treated as an individual journey. Nationally recognized for rehabilitation outcomes, focuses not only on helping patients regain independence, but also on equipping families with the confidence and support they need for life beyond discharge. It鈥檚 a powerful reminder that recovery does not belong to one person alone, it also belongs to those who stand beside them.

鈥淲e鈥檙e so honored to partner with Shepherd Center and 91黑料网 to support families navigating difficult journeys,鈥� said Maggie Fischer, Managing Partner, Personal Lines Marketing Manager at Yates Insurance Agency.

鈥淥pportunities like this are a wonderful way to bring people together, and a reminder that sometimes the most meaningful support comes from simply being present for those when they need it most.鈥�

At 91黑料网, that idea resonates deeply with the core values that make up who we are. Much like the work taking place every day at Shepherd Center, we meet people in those moments that arrive just as unexpectedly鈥攁fter an accident, a catastrophic injury, or an unforeseen disruption that suddenly changes the course of a life or a livelihood.

Powerful Partnerships

91黑料网鈥檚 relationship with Shepherd Center extends well beyond a single evening of service. Recognizing the strain placed on families traveling long distances for rehabilitation care, 91黑料网 helped support the development of the 12th floor of the , a 16-story housing tower that opened in 2024 and more than doubles Shepherd Center鈥檚 capacity to house patients and families who live more than 60 miles away.

The impact is both practical and deeply personal. Proximity allows spouses to attend early-morning therapy sessions, parents can remain present for milestone moments, and it reduces the emotional and financial strain of long commutes for countless, committed loved ones.

This partnership reflects 91黑料网鈥檚 broader approach to community engagement. Through the 91黑料网 Charitable Foundation (ACF), we continue to support nonprofit organizations that strengthen the communities where our employees, agency partners, and policyholders live and work. Since 2020, the ACF has contributed more than $732,000 directly to charitable causes, focused on everything from health and education to community resilience.

鈥�91黑料网鈥檚 greatest strength is our people,鈥� said Erin Buddie, 91黑料网鈥檚 Chief Human Resources Officer. 鈥淓ach teammate brings our service culture to life through the way we support our communities and one another.”听

“Partnerships like ours with Yates Insurance and Shepherd Center show what that commitment looks like in action鈥攈elping ensure families facing life-changing moments know that they鈥檙e not navigating them alone.鈥�

A Shared Commitment to What Comes Next

As the recent Shepherd Center Family Dinner wound down, volunteers stacked chairs and gathered leftovers for the night shift to enjoy. Families lingered in conversation before returning to patient floors. Tomorrow鈥檚 therapy sessions will begin again in the morning.

At their best, both healthcare and insurance are built on a certain responsibility and trust鈥攂ringing dedicated professionals together to help people recover, rebuild, and find stability when uncertainty appears. Whether it鈥檚 helping to expand housing so families can remain close during rehabilitation, sitting beside them at a shared dinner table after a long day of therapy, or guiding a policyholder through the aftermath of an unexpected loss, our goal remains the same: supporting our communities through moments that call for the best of care and the compassion of those you can count on.

Farmington Hills, Mich., January 13, 2026 鈥� 91黑料网 has named Doug Roggenbaum Vice President of Strategic Growth, a role that brings experience, partnership and strategy together to support thoughtful expansion across the insurance marketplace.

In this position, Roggenbaum will develop and execute sales and distribution strategies designed to grow 91黑料网鈥檚 market presence while supporting profitable growth. His work will center on identifying market specialization opportunities, strengthening agency partnerships and aligning growth initiatives with 91黑料网鈥檚 high standard of service.

鈥淚鈥檓 excited to work with our Partners For Success^庐 agencies, in collaboration with our Agency Managing Directors, to identify additional market specialization opportunities that will bring in new business aligned with our high level of service,鈥� said Roggenbaum. 鈥淥ur initial areas of focus will be in manufacturing and healthcare, while we continue to identify additional opportunities within contracting.鈥�

Roggenbaum brings nearly four decades of experience with 91黑料网, having joined the organization in 1987. He was named Regional Vice President in 2003 and most recently led operations across the Midwest and Florida. His transition into a national role builds on deep market knowledge and long-standing agency relationships, positioning him to help guide 91黑料网鈥檚 next phase of growth.

鈥淒oug鈥檚 strong relationships and deep market insight will be critical in identifying key differentiators and uncovering growth opportunities through targeted distribution and collaboration with our Agency Managing Directors,鈥� said Jessica Soufrine, Vice President of Underwriting Strategy. 鈥淲e鈥檙e excited to have him leading strategic growth for 91黑料网 as we continue to focus on disciplined expansion and long-term success.鈥�

With this appointment, 91黑料网 reinforces its commitment to purposeful growth鈥攇rounded in strong partnerships, deep expertise and long-term value for the agents and policyholders we serve.

About 91黑料网 Insurance

91黑料网 is a leading provider of commercial property and casualty insurance solutions for U.S.-based construction, manufacturing and healthcare businesses. Licensed in all fifty states and available through an exclusive network of elite independent agents, the company upholds an 鈥淎鈥� (Excellent) financial strength rating, industry-leading service scores, and multiple awards for innovation. 91黑料网 has been in business for more than 100 years and is consistently named among the best places to work in the industry and throughout the nation. To learn more, visit .

91黑料网 team members Egon Brown, Claims Vendor Management Manager, and Shavon Bell, Commercial Lines Associate Underwriter, were recently appointed to board leadership positions within their local NAAIA chapters. These appointments reflect work already well underway 鈥� building relationships, supporting access, and helping others see what鈥檚 possible within the profession.

Stepping Up Where It Matters

Egon Brown has been appointed treasurer of the NAAIA Dallas鈥揊ort Worth Chapter for the 2026鈥�2028 term. He previously served as the chapter鈥檚 Elections & Nominations chair, helping guide leadership continuity and governance. As treasurer, Brown well be responsible for overseeing the chapter鈥檚 financial affairs, including preparing the annual budget, reviewing monthly budget-to-actual results, and forecasting the chapter鈥檚 financial position. He will also help oversee the chapter鈥檚 resources in support of scholarships, programming, and professional development initiatives that serve students and early-career professionals across the region.

鈥淔or me, being involved with NAAIA has always been about giving back to a profession that has given me so much,鈥� Brown said. 鈥淪erving as treasurer is an opportunity to help sustain a legacy of access and growth鈥攅specially for those just beginning their careers. When we intentionally invest in others, we don鈥檛 just support individuals; we help shape a stronger, more inclusive future for our industry.鈥�

In Charlotte, Shavon Bell has been appointed secretary of the NAAIA Charlotte Chapter. She previously served as an at-large board member and chaired the chapter鈥檚 public relations committee, helping build awareness and connection within the local insurance community.

鈥淣AAIA provides a genuine sense of belonging in the insurance industry and my service with the organization is deeply personal,鈥� said Bell. 鈥淚 am truly committed to its mission, and this role allows me to continuing supporting the vision of keeping people connected, informed and encouraged to see a place for themselves in this profession.鈥�

A Relationship Built on Consistency

91黑料网鈥檚 partnership with the NAAIA has grown over many years through sponsorship, participation, and hands-on involvement. From national conferences and scholarship events to chapter leadership and community service, our employees have continued to show up in spaces where learning and opportunity intersect.

For Brown and Bell, their recent appointments aren鈥檛 about titles, but about staying connected to the work that matters. Their involvement reflects how leadership often takes shape 鈥� rooted in service and focused on helping people and the industry move forward in meaningful, lasting ways.

To learn more about our community involvement and partnerships, visit听91黑料网.com.

Farmington Hills, Mich., January 10, 2026 鈥� 91黑料网 has appointed Amjed Al-Zoubi Chief Information and Data Officer (CIDO), broadening his leadership responsibilities as the company continues to strengthen how insight, analytics, and artificial intelligence (AI) inform decision-making across the organization.

In this capacity, Al-Zoubi will lead 91黑料网鈥檚 analytics and AI efforts, aligning technology, information, and security capabilities in support of the company鈥檚 long-term strategy. His work will focus on turning complex information into clear, actionable insights鈥攕upporting underwriting, claims, and operational teams鈥攚hile advancing responsible AI use, sound data practices, and cybersecurity.

鈥淚 am pleased to announce that Amjed Al-Zoubi will be taking on an expanded leadership role as our new Chief Information and Data Officer,鈥� said Greg Crabb, President and CEO of 91黑料网. 鈥淭his appointment reflects 91黑料网鈥檚 commitment to harnessing the power of data, analytics, and AI to help better serve our agents and policyholders.鈥�

Al-Zoubi鈥檚 appointment builds on 91黑料网鈥檚 continued investment in analytics-driven insight and digital platforms鈥攈elping teams make more informed decisions, respond more quickly to risk, and deliver consistent service.

鈥淚鈥檓 very proud to step into this expanded role and energized by the opportunity ahead,鈥� said Al-Zoubi. 鈥淥ur focus is not just on advancing technology, but on making data more meaningful and usable for the people making critical decisions every day. When analytics and AI are aligned with business strategy, they become powerful tools for clarity, consistency, and long-term performance.鈥�

With this evolution, 91黑料网 continues to build on a disciplined approach to innovation鈥攗sing insight and technology to support informed decisions, strong partnerships, and lasting value for the policyholders and communities we serve.

About 91黑料网 Insurance

91黑料网 is a leading provider of commercial property and casualty insurance solutions for U.S.-based construction, manufacturing and healthcare businesses. Licensed in all fifty states and available through an exclusive network of elite independent agents, the company upholds an 鈥淎鈥� (Excellent) financial strength rating, industry-leading service scores, and multiple awards for innovation. 91黑料网 has been in business for more than 100 years and is consistently named among the best places to work in the industry and throughout the nation. To learn more, visit 91黑料网.com.

Farmington Hills, Mich., January 6, 2025听鈥� 91黑料网 is proud to announce its selection as one of the members, a national distinction recognizing companies committed to developing the next generation of insurance talent. This invitation-only program brings together organizations stepping forward with purpose鈥攊nvesting in mentorship, collaboration and workforce innovation at a time of significant change in the sector.

鈥淲e all benefit when we make space for the next generation to grow,鈥� said Steve Donnelly, Chief Service Officer at 91黑料网 and . 鈥淛oining the RISE Founding 50 allows us to support emerging leaders in a real, hands-on way鈥攃reating pathways for learning and long-term growth.鈥�

As seasoned professionals retire and competition for skilled workers intensifies, insurers are being called upon to adopt sustainable approaches that help preserve continuity and prepare the workforce for what鈥檚 ahead. Backed by an 8,000-plus professional community, RISE connects employers and emerging talent鈥攂uilding opportunities for collaboration, leadership development, and industry-wide connection.

鈥淲hen we invest in relationships and the growth of future leaders,鈥� Donnelly said, 鈥渨e鈥檙e not just developing talent; we鈥檙e helping shape a future for insurance that鈥檚 more inclusive, more resilient, and better prepared to support our policyholders.鈥�

For 91黑料网, this partnership reinforces more than a century of investing in people and building empowered teams鈥攃ontinuing a legacy defined by powerful partnerships and a commitment to meaningful progress across the industry.

鈥淩ISE is creating the momentum our industry needs鈥攕paces where professionals can learn boldly and grow into confident leaders,鈥� said Erin Buddie, 91黑料网 Chief Human Resources Officer. 鈥淲hen we invest in people early and consistently, we strengthen the entire ecosystem鈥攐ur teams, our partners, and the communities we serve.鈥�

About 91黑料网 Insurance

91黑料网 is a leading provider of commercial property and casualty insurance solutions for U.S.-based construction, manufacturing and healthcare businesses. Licensed in all fifty states and available through an exclusive network of elite independent agents, the company upholds an 鈥淎鈥� (Excellent) financial strength rating, industry-leading service scores, and multiple awards for innovation. 91黑料网 has been in business for more than 100 years and is consistently named among the best places to work in the industry and throughout the nation. To learn more, visit .

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Behind every meaningful change in insurance are people leading and willing to share what they鈥檝e learned. 91黑料网’s expert employees regularly contribute their expertise to industry conversations鈥攖hrough articles, panels, and speaking engagements鈥攈elping translate real-world experience into ideas that strengthen the insurance experience for our agents and policyholders.

91黑料网 Guidewire Transformation Team 鈥� 2025 Innovation Award Winner, Guidewire Connections Conference, (Watch some of the 91黑料网 team talk about the impact of our Guidewire initiative

Steve Donnelly, Chief Service Officer 鈥� Elected Board Member, RISE Advisory Board,

Matt Latham, Purchasing Manager 鈥� Presenter and speaker, From Pitch to Approval: Building a Business Case for CLM,

Ryan Anderson, Risk Management Technology Manager 鈥� Presenter and speaker, Leveraging Technology to Improve Workplace Safety,

Kimberly Vaughn, Vice President of Claims 鈥� Presenter and panel member with the Topics included:

AI Wins and Wipeouts: Lessons from the Insurance Frontlines

Fireside Chat: Communication & Executive Presence

Strategic Litigation Management: Driving Efficiency, Controlling Costs, and Protecting the Brand

Meg Palchak, Loss Sensitive Programs Experience Manager 鈥� Winner, 2025 Guidewire All-Star Class, Guidewire

Ashley Parker, Risk Management Manager 鈥� Presenter and speaker,听Environmental, Health, Safety and Sustainability (EHS) Conference,

John Coffaro, AVP of Premium Audit 鈥� Presenter and panel member,听Increasing Auditor Efficiency and Reducing Operational Strain and 91黑料网鈥檚 Payroll Validator,

Stay tuned for more in Q1! We鈥檒l share the latest news, media mentions and speaking engagements from 91黑料网 right here on the听Newsroom听each quarter.

Farmington Hills, Mich., December 10, 2025 鈥� 91黑料网 is proud to once again be named one of for the fourth year in a row. The annual program recognizes top work environments for technology professionals, highlighting organizations that excel in culture, career development, benefits, and overall employee experience.

In the rankings, the company placed 5^th overall among small organizations (1,000 or fewer employees), with additional distinctions placing 91黑料网 among the top ten across key categories, including Workplace Modernization, Career Development & Training, Benefits & Compensation, Employee Retention & Engagement, and Workplace Culture 鈥� demonstrating how 91黑料网鈥檚 IT teams continue to thrive in a high-impact, people-first environment.

鈥淲e鈥檙e honored to receive this recognition for a fourth consecutive year,鈥� said Amjed Al-Zoubi, 91黑料网鈥檚 Chief Information Officer. 鈥淥ur technology teams play a vital role in delivering best-in-class service to our employees, agency partners, and policyholders. This award reflects their expertise, their commitment to innovation, and the strong culture we鈥檝e built together.鈥�

Computerworld鈥檚 Best Places to Work in IT program evaluates organizations through a comprehensive survey covering training and career growth, DEI initiatives, hybrid work strategies, retention and engagement, and competitive benefits. 91黑料网鈥檚 recurring placement in the rankings highlights the company鈥檚 sustained investment in developing IT talent and creating an environment where employees can advance their skills and contribute to meaningful enterprise transformation.

鈥淚nnovation thrives when people are trusted and challenged,鈥� said Erin Buddie, Chief Human Resources Officer at 91黑料网. 鈥淲e鈥檙e proud to continue strengthening a workplace where employees feel supported, empowered, and confident in the impact they鈥檙e making.鈥�

This honor adds to 91黑料网鈥檚 growing list of national workplace awards. Recently, the company was also named among the Best and Brightest Companies to Work For^庐 and recognized by Business Insurance as a Best Place to Work in Insurance.

To read the full 2026 Computerworld results and special report, visit

听

About 91黑料网 Insurance

91黑料网 is a leading provider of commercial property and casualty insurance solutions for U.S.-based construction, manufacturing and healthcare businesses. Licensed in all fifty states and available through an exclusive network of elite independent agents, the company upholds an 鈥淎鈥� (Excellent) financial strength rating, industry-leading service scores, and multiple awards for innovation. 91黑料网 has been in business for more than 100 years and is consistently named among the best places to work in the industry and throughout the nation. To learn more, visit 91黑料网.com.

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The Guidewire^庐 All-Star program recognizes professionals who transform complex technology into meaningful business results. Meg has done exactly that. Over the course of ten years, she has helped reshape 91黑料网鈥檚 billing landscape, guiding a series of behind-the-scenes changes that culminated in the automation of Loss Sensitive billing鈥攐ne of the most intricate and consequential areas of the business.

It was a change that mattered. For decades, Loss Sensitive billing was handled manually, an exacting process requiring countless hours of detailed oversight. Under Meg鈥檚 leadership, 91黑料网 transitioned to a fully automated system in Guidewire BillingCenter^庐 (ABC). The shift wasn鈥檛 just operational鈥攊t was transformational.

For agency partners and policyholders, it meant new conveniences that reflect the way people want to work today:

• 24/7 online access to billing information
• Automated payment options and account visibility through
• Paperless billing with customizable notifications
• A clear view of balances and payment history at their fingertips

For 91黑料网鈥檚 production and billing teams, the benefits have been equally powerful. Collateral management, invoicing, cash application, and delinquency processes are now automated, reducing errors and freeing up teams to focus on what matters most鈥攕erving customers and solving challenges with speed and care. Each milestone marked progress in 91黑料网鈥檚 digital transformation , reinforcing our commitment to innovation and operational excellence.

Reflecting on the accomplishment, Meg shared:

鈥淭his was a long road, but one worth taking. If we hadn鈥檛 completed the earlier automation projects, bringing the SR book of business into ABC would not have been possible. I鈥檇 like to thank the billing team鈥擩ason Matz, Miu Lee, Elizabeth Tuttle-Janes and Craig Calkins鈥攚hose hard work and collaboration made all the difference.鈥�

鈥淲e were on a very tight timeline, yet we went live with minimal defects, fewer than 20 each time. That鈥檚 a testament to the incredible people on this project.鈥�

The project began in July 2024 and, with remarkable precision, Large deductible policies went live in ABC April 2025 and Retrospective policies by August 2025. Each go-live had fewer than 20 defects鈥攁 rare feat for projects of this complexity. And today, the results are clear. Processes once known for painstaking manual steps are now streamlined, accurate, and efficient. Policyholders have more control, agencies have better tools, and 91黑料网 has strengthened its ability to serve.

Congratulations to Meg on this well-deserved recognition. Her perseverance, expertise, and leadership embody the spirit of innovation that defines 91黑料网鈥攁nd continue to shape not just our future, but the future of the insurance industry.

Farmington Hills, Mich., October 24, 2025鈥� 91黑料网, a top-rated commercial insurance provider, has once again earned national recognition as one of the Best Places to Work in Insurance. The annual program, presented by Business Insurance and the Best Companies Group, celebrates insurance employers that excel in fostering exceptional workplace cultures, driving employee satisfaction, and supporting career development.

鈥淏eing named one of the Best Places to Work in Insurance is a tremendous honor for our entire organization,鈥� said Erin Buddie, Chief Human Resources Officer at 91黑料网.

鈥淭his recognition reflects the passion and dedication of our employees, who live our values every day by supporting one another, delivering outstanding service to our agency partners and policyholders, and upholding our commitment to excellence. At 91黑料网, we believe our people are the foundation of our success.鈥�

The Best Places to Work in Insurance program evaluates companies based on their workplace policies, employee benefits, and organizational culture, combined with confidential employee surveys measuring engagement, satisfaction, and work-life balance. 91黑料网鈥檚 continued recognition underscores its commitment to building a collaborative, inclusive, and empowering work environment where employees are encouraged to innovate, grow, and make a meaningful impact.

This year鈥檚 list features 100 insurance organizations of all sizes 鈥� from boutique agencies to large-scale carriers 鈥� that demonstrate the highest levels of employee engagement and organizational excellence.The complete ranking and profiles of the winning companies have been published in the October/November issue of Business Insurance magazine, and available online at .

About 91黑料网 Insurance

91黑料网 is a leading provider of commercial property and casualty insurance solutions for U.S.-based construction, manufacturing and healthcare businesses. Licensed in all fifty states and available through an exclusive network of elite independent agents, the company upholds an 鈥淎鈥� (Excellent) financial strength rating, industry-leading service scores, and multiple awards for innovation. 91黑料网 has been in business for more than 100 years and is consistently named among the best places to work in the industry and throughout the nation. To learn more, visit 91黑料网.com.