Farmington Hills, Mich., March 30, 2026 — 91������ Insurance is proud to share that AM Best has reaffirmed the company’s “A” (Excellent) Financial Strength Rating with a stable outlook, demonstrating 91������’s continued financial strength and its ability to deliver on commitments to policyholders and agency partners. 91������ has received the A (Excellent) rating for more than 25 years!

The rating and outlook underscore 91������’s financial stability supported by three consecutive years of improvement in our core business operating ratio and net income, which has generated strong surplus growth. The elimination of future earnings drag from legacy asbestos liabilities was another positive to the continued stable outlook. This transaction further strengthens our balance sheet and enables continued strong returns from our core business.

“AM Best’s recognition validates the progress we’ve made strengthening our core business and balance sheet,” said Chris Spaude, Chief Financial Officer and Treasurer.

“91������ is well positioned to continue our mission of creating exceptional value for our agencies, policyholders, and employees.”

AM Best reviews and rates more than 16,000 insurance companies worldwide, evaluating insurers on creditworthiness, balance sheet strength, operating performance, and business profile. Additional information about AM Best’s ratings and methodologies is available at .

About AM Best

Founded in 1899, AM Best is the world’s first credit rating agency and the largest specializing in the insurance industry. What began as a one-room office in New York City has grown into a globally recognized authority on insurer creditworthiness. AM Best’s credit ratings provide forward-looking, independent, and objective assessments of insurers, issuers, and financial obligations.

About 91������ Insurance

91������ is a leading provider of commercial property and casualty insurance solutions for U.S.-based construction, manufacturing and healthcare businesses. Licensed in all fifty states and available through an exclusive network of elite independent agents, the company upholds an “A” (Excellent) financial strength rating, industry-leading service scores, and multiple awards for innovation. 91������ has been in business for more than 100 years and is consistently named among the best places to work in the industry and throughout the nation. To learn more, visit amerisure.com.

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Farmington Hills, Mich., December 10, 2025 — 91������ is proud to once again be named one of for the fourth year in a row. The annual program recognizes top work environments for technology professionals, highlighting organizations that excel in culture, career development, benefits, and overall employee experience.

In the rankings, the company placed 5^th overall among small organizations (1,000 or fewer employees), with additional distinctions placing 91������ among the top ten across key categories, including Workplace Modernization, Career Development & Training, Benefits & Compensation, Employee Retention & Engagement, and Workplace Culture — demonstrating how 91������’s IT teams continue to thrive in a high-impact, people-first environment.

“We’re honored to receive this recognition for a fourth consecutive year,” said Amjed Al-Zoubi, 91������’s Chief Information Officer. “Our technology teams play a vital role in delivering best-in-class service to our employees, agency partners, and policyholders. This award reflects their expertise, their commitment to innovation, and the strong culture we’ve built together.”

Computerworld’s Best Places to Work in IT program evaluates organizations through a comprehensive survey covering training and career growth, DEI initiatives, hybrid work strategies, retention and engagement, and competitive benefits. 91������’s recurring placement in the rankings highlights the company’s sustained investment in developing IT talent and creating an environment where employees can advance their skills and contribute to meaningful enterprise transformation.

“Innovation thrives when people are trusted and challenged,” said Erin Buddie, Chief Human Resources Officer at 91������. “We’re proud to continue strengthening a workplace where employees feel supported, empowered, and confident in the impact they’re making.”

This honor adds to 91������’s growing list of national workplace awards. Recently, the company was also named among the Best and Brightest Companies to Work For^® and recognized by Business Insurance as a Best Place to Work in Insurance.

To read the full 2026 Computerworld results and special report, visit

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About 91������ Insurance

91������ is a leading provider of commercial property and casualty insurance solutions for U.S.-based construction, manufacturing and healthcare businesses. Licensed in all fifty states and available through an exclusive network of elite independent agents, the company upholds an “A” (Excellent) financial strength rating, industry-leading service scores, and multiple awards for innovation. 91������ has been in business for more than 100 years and is consistently named among the best places to work in the industry and throughout the nation. To learn more, visit 91������.com.

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The Guidewire^® All-Star program recognizes professionals who transform complex technology into meaningful business results. Meg has done exactly that. Over the course of ten years, she has helped reshape 91������’s billing landscape, guiding a series of behind-the-scenes changes that culminated in the automation of Loss Sensitive billing—one of the most intricate and consequential areas of the business.

It was a change that mattered. For decades, Loss Sensitive billing was handled manually, an exacting process requiring countless hours of detailed oversight. Under Meg’s leadership, 91������ transitioned to a fully automated system in Guidewire BillingCenter^® (ABC). The shift wasn’t just operational—it was transformational.

For agency partners and policyholders, it meant new conveniences that reflect the way people want to work today:

• 24/7 online access to billing information
• Automated payment options and account visibility through
• Paperless billing with customizable notifications
• A clear view of balances and payment history at their fingertips

For 91������’s production and billing teams, the benefits have been equally powerful. Collateral management, invoicing, cash application, and delinquency processes are now automated, reducing errors and freeing up teams to focus on what matters most—serving customers and solving challenges with speed and care. Each milestone marked progress in 91������’s digital transformation , reinforcing our commitment to innovation and operational excellence.

Reflecting on the accomplishment, Meg shared:

“This was a long road, but one worth taking. If we hadn’t completed the earlier automation projects, bringing the SR book of business into ABC would not have been possible. I’d like to thank the billing team—Jason Matz, Miu Lee, Elizabeth Tuttle-Janes and Craig Calkins—whose hard work and collaboration made all the �徱�ڴڱ����Գ���.”

“We were on a very tight timeline, yet we went live with minimal defects, fewer than 20 each time. That’s a testament to the incredible people on this project.”

The project began in July 2024 and, with remarkable precision, Large deductible policies went live in ABC April 2025 and Retrospective policies by August 2025. Each go-live had fewer than 20 defects—a rare feat for projects of this complexity. And today, the results are clear. Processes once known for painstaking manual steps are now streamlined, accurate, and efficient. Policyholders have more control, agencies have better tools, and 91������ has strengthened its ability to serve.

Congratulations to Meg on this well-deserved recognition. Her perseverance, expertise, and leadership embody the spirit of innovation that defines 91������—and continue to shape not just our future, but the future of the insurance industry.

Farmington Hills, Mich., October 24, 2025— 91������, a top-rated commercial insurance provider, has once again earned national recognition as one of the Best Places to Work in Insurance. The annual program, presented by Business Insurance and the Best Companies Group, celebrates insurance employers that excel in fostering exceptional workplace cultures, driving employee satisfaction, and supporting career development.

“Being named one of the Best Places to Work in Insurance is a tremendous honor for our entire organization,” said Erin Buddie, Chief Human Resources Officer at 91������.

“This recognition reflects the passion and dedication of our employees, who live our values every day by supporting one another, delivering outstanding service to our agency partners and policyholders, and upholding our commitment to excellence. At 91������, we believe our people are the foundation of our success.”

The Best Places to Work in Insurance program evaluates companies based on their workplace policies, employee benefits, and organizational culture, combined with confidential employee surveys measuring engagement, satisfaction, and work-life balance. 91������’s continued recognition underscores its commitment to building a collaborative, inclusive, and empowering work environment where employees are encouraged to innovate, grow, and make a meaningful impact.

This year’s list features 100 insurance organizations of all sizes — from boutique agencies to large-scale carriers — that demonstrate the highest levels of employee engagement and organizational excellence.The complete ranking and profiles of the winning companies have been published in the October/November issue of Business Insurance magazine, and available online at .

About 91������ Insurance

91������ is a leading provider of commercial property and casualty insurance solutions for U.S.-based construction, manufacturing and healthcare businesses. Licensed in all fifty states and available through an exclusive network of elite independent agents, the company upholds an “A” (Excellent) financial strength rating, industry-leading service scores, and multiple awards for innovation. 91������ has been in business for more than 100 years and is consistently named among the best places to work in the industry and throughout the nation. To learn more, visit 91������.com.

91������ is proud to celebrate Risk Management Specialists Tim Max and Marcus Rasberry, who have been named to the 2024 Class of Emerging Leaders by the This prestigious recognition honors rising professionals who are shaping the future of the insurance industry through innovation, leadership, and business transformation.

Tim and Marcus join an elite group of high-performing professionals from more than 80 insurance organizations, each making a meaningful impact in areas such as data analytics, artificial intelligence, risk management, regulatory innovation, and workplace transformation. Their inclusion in this distinguished class underscores 91������’s commitment to developing forward-thinking leaders who drive meaningful change.

Advancing Risk Management Through Innovation

Throughout their careers at 91������, Tim and Marcus have played pivotal roles in leveraging advanced safety technology, data analytics, and telematics to enhance efficiency and workplace safety. Their proactive, technology-driven strategies are not just improving processes but helping businesses mitigate risk and protect their employees.

“At 91������, we’re always looking for new ways to innovate and deliver greater value to our partners,” says Tim Max. “Being recognized as an Emerging Leader reinforces the impact of the work we’re doing to push the industry forward.”

Beyond their technical expertise, both are passionate about mentorship and community involvement, demonstrating a leadership that extends beyond their professional roles.

A Commitment to Leadership Development

As part of this honor, Tim and Marcus recently attended the 2025 Emerging Leaders Conference in Tampa, Florida, where they engaged with top industry executives, participated in leadership development sessions, and explored emerging trends shaping the future of insurance. The event provided valuable opportunities to network, gain executive insights, and collaborate on innovative solutions.

“Insurance is ultimately about people—helping businesses succeed, protecting workers, and making a positive impact,” shares Marcus Rasberry. “Attending the Emerging Leaders Conference was an incredible opportunity to connect with like-minded professionals and exchange ideas that will shape the future of our industry.”

Looking Ahead

“Tim and Marcus exemplify the future of insurance—one that is dynamic, data-driven, and deeply committed to the success of our policyholders and communities,” says Brad Noe, Risk Management Manager. “We are incredibly proud of their achievements and look forward to seeing how their leadership continues to shape the industry.”

Tim and Marcus’ recognition as APCIA Emerging Leaders reflects their exceptional contributions to innovation, risk management, and industry leadership. Their achievements highlight not only their individual dedication but also 91������’s commitment to developing forward-thinking professionals who drive meaningful change.

We are proud to celebrate their success and the impact they continue to make in shaping the future of insurance. Discover what sets 91������ apart and how we set out to cultivate our emerging talent at .

Farmington Hills, Mich., February 4, 2025 — 91������ is once again being recognized as a Best and Brightest Company to Work For in the Nation^® by the . This year marks the ninth time 91������ has been named to the prestigious national winners list.

The annual Best and Brightest Company to Work For in the Nation^® program honors organizations that “display a strong commitment to innovative human resource practices, employee well-being, and creating environments where people are motivated to perform their best.” Companies are evaluated by an independent research firm on key categories such as communication, work-life balance, employee education, diversity, recognition, and retention.

“We’re thrilled to be a Best and Brightest at the national level,” said Erin Buddie, Chief Human Resources Officer at 91������. “We take pride in our commitment to our employees, and being recognized for engagement and enrichment reflects on the strength of our collaborative culture. We thank everyone at 91������ for their ongoing dedication to living our Values and making our company such a great place to work.”

In addition to this award, 91������ has been named to the Metro Detroit Best and Brightest list 19 times, the Atlanta Best and Brightest list nine times, and was most recently recognized as one of the Best Places to Work in IT by Computerworld for the third straight year. These consistent achievements highlight 91������’s dedication to fostering exceptional workplaces across its locations.

To see the complete list of Best and Brightest winners, . To learn more about the program, visit the��.

About 91������ Insurance

91������ is a leading provider of commercial property and casualty insurance solutions for U.S.-based construction, manufacturing and healthcare businesses. Licensed in all fifty states and available through an exclusive network of elite independent agents, the company upholds an “A” (Excellent) financial strength rating, industry-leading service scores, and multiple awards for innovation. 91������ has been in business for more than 100 years and is consistently named among the best places to work in the industry and throughout the nation. To learn more, visit .

91������ is thrilled to announce that it has been named the Policyholder Experience Knockout Champion at this year’s Excellence in Insurance awards ceremony, hosted in Amelia Island, FL. This prestigious event, sponsored by , celebrates the exceptional achievements of P&C organizations in areas such as claims, automation, data and analytics, digital experience, and industry innovation.

“We are honored to receive the Policyholder Experience Knockout Champion award, which underscores our dedication to providing an exceptional experience for our policyholders through innovation and adaptability,” said Kevin Clary, VP of Risk Management at 91������. “Leveraging has allowed us to streamline our processes, automate critical tasks, and create an intuitive user experience that boosts policyholder satisfaction and loyalty.”

Innovative Solutions Unveiled

During the COVID-19 pandemic, 91������ faced significant operational challenges, particularly with the inefficiencies of traditional mail-in audit processes for policyholders working in remote environments. In response, 91������ looked for ways to enhance and leverage functionalities within Insurity’s Sure Premium Audit software to act as a portal for policyholders to complete the audit. Through this iterative process opportunities were identified to automate and modernize aspects of the audit experience. One specific example of this was becoming an early adopter of the Payroll Validator feature. This strategic advancement has significantly enhanced policyholder satisfaction by offering greater transparency, convenience, user experience, and timely communication.

Throughout the development of the Premium Audit Portal, an iterative and agile approach actively incorporated feedback from both employees and policyholders to fine-tune the virtual audit process. This focus on continuous improvement and clear change management through our online portal has transformed the policyholder audit experience into a simplified, self-directed process. Policyholders are kept informed through automated email communications, ensuring they have clear direction on what needs to be done, staying engaged and up-to-date throughout the audit.

Policyholders have noticed and appreciated the modernized digital experience. One policyholder shared, “This was our first year with 91������ and the process couldn’t have been easier; I think the auditor actually took the time to learn what we really do instead of trying to teach me what I needed to send.” Another added, “We have been with 91������ for over 10 years and this by far was the easiest most professional audit experience we have had to date.”

Partnership and Progress

“With over 100 years in business, 91������ continues to lead the industry with a strong focus on policyholder satisfaction, embracing technology to deliver intuitive, effective solutions that set a benchmark for others to follow,” said Chris Lafond, Chief Executive Officer at Insurity. “We’re thrilled to recognize their exceptional achievements and proud to be their partner in pushing the boundaries of what’s possible in insurance.”

This recognition is a testament to 91������’s commitment to excellence and innovation, as we continue to elevate the policyholder experience through advanced technology and responsive design. We look forward to maintaining our leadership in the industry and delivering superior service to our agents and policyholders.

SureConnect^® is designed to enhance the insurance management process for policyholders, employees, and agency partners alike. It allows users to efficiently file claims, access loss data, and check claim statuses with reduced wait times and minimal manual intervention.

The recent enhancements to SureConnect^® have yielded remarkable improvements: a reduction in customer onboarding time by over 60%, an increase in user satisfaction scores from 83 to 91, and a 16% increase in the value of the portal to agency customers. These advancements have not only improved the daily operations for 91������’s partners but have also significantly enhanced their overall experience.

“We are focused on the customer experience at 91������ and recognize the growing importance of digital interactions in insurance,” said Amjed Al-Zoubi, Chief Information Officer at 91������. “This award reflects our approach to partnering with customers and applying feedback to extend the SureConnect^® �徱�ڴڱ����Գ���.”

The ongoing development of the comprehensive, usercentric SureConnect^® portal is a testament to 91������’s dedication to innovation and excellence. As the digital landscape evolves, 91������ continues to anticipate and respond to the needs of the modern insurance customer, ensuring that each update not only addresses current challenges but also sets new standards in the insurance industry.

About 91������ Insurance
91������ is a leading provider of commercial property and casualty insurance solutions for U.S.-based construction, manufacturing and healthcare businesses. Licensed in all fifty states and available through an exclusive network of elite independent agents, the company upholds an “A” (Excellent) financial strength rating, industry-leading service scores, and multiple awards for innovation. 91������ has been in business for more than 100 years and is consistently named among the best places to work in the industry and throughout the nation. To learn more, visit amerisure.com.

The , a cornerstone event for the insurance industry, serves to foster the growth of young professionals and celebrate visionary leadership.

91������ actively champions RISE initiatives, aligning with the organization’s mission to foster future industry leaders. The summit serves as a platform to bring to light the importance of shaping the future of the insurance industry.

This year’s event, held in Fort Lauderdale, Florida, in June, featured a keynote speech from 91������ President and CEO Greg Crabb, and a special honor for Claims Specialist Tony Petrucci, who received the 35 Under 35 award.

“RISE is pivotal in providing young professionals with the resources they need to succeed,” Greg said. “From mentorship and training to leadership opportunities, RISE equips emerging talents with the tools to grow and make impactful contributions to our industry.”

35 Under 35

Tony’s achievement represents how 91������ creates an environment allowing young talents to thrive while cultivating leaders integral to our service-oriented mission. “Receiving the 35 Under 35 award is a profound honor,” Tony said. “It highlights the growth opportunities and the supportive partnerships that 91������ fosters, which have been instrumental in my professional development.”

The Future of Insurance

The RISE Leadership Summit & Awards Gala is more than a celebration—the event is a confluence of ideas, inspirations, and aspirations that reaffirm the industry’s commitment to nurturing talent and innovation, ensuring the future of insurance is brighter than ever.

By fostering a culture of excellence, RISE and partners like 91������ are setting the stage for a new era in insurance—one that prioritizes growth, stability, and continual innovation.

“Insurance is a noble industry,” Greg said. “We stand by people and businesses in their darkest times, helping to rebuild lives and restore stability — which resonates with RISE’s mission for the future.”

For more information about RISE and the awards ceremony, visit .

Recognition in Metro Detroit: A Testament to Employee Dedication

Selected from hundreds of businesses in Southeastern Michigan, 91������’s recognition highlights its commitment to creating a workplace that thrives on collaboration, innovation, and mutual respect. “We’re thrilled to be recognized for the strength of our workplace culture and the collaborative spirit of our talented employees,” expressed Erin Buddie, Chief Human Resources Officer at 91������. “This award is a true testament to the passion of our employees and leaders, and it speaks to our dedication to fostering an environment that allows employees to thrive while delivering exceptional service to our customers.”

The criteria for this honor include various facets of organizational operation such as compensation, benefits, employee enrichment, diversity equity and inclusion, work-life blend, and leadership strategy. Each category is meticulously evaluated to ensure that not only does the business excel in one area, but it provides a holistic, enriching work environment.

Atlanta’s Recognition: Sustaining a Culture of Excellence

Similarly, the Atlanta office’s repeated recognition underscores its sustained excellence in fostering a workplace that values both the professional and personal growth of its employees. “Receiving this recognition once again exemplifies the outstanding work culture at 91������,” said Ben Nichols, Regional Vice President of Field Marketing and Underwriting for the Central Region. “Our values demonstrate how a thoughtful approach to business can be rewarding for all. Being a Best and Brightest Company to Work For is a testament to our passion for working together as One 91������.”

Celebrating Success and Building Community

Both the Detroit and Atlanta recognitions are part of the annual Best and Brightest competitions sponsored by the NABR, which celebrates organizations that cultivate better businesses, create richer lives, and build stronger communities. The comprehensive review by an independent research firm ensures that only the best of the best are awarded, making this accolade particularly noteworthy. All 2024 winning organizations from Metro Detroit are invited to an awards ceremony at the Henry in Dearborn on November 7, 2024, while the Atlanta winners will celebrate at a digital event on June 25, 2024.

Looking Forward

As 91������ continues to set standards in the industry, these awards reinforce our resolve to maintain an environment where every team member can succeed. We are committed to continuing our journey of excellence, pushing boundaries, and setting new benchmarks in the industry. To learn more about our achievements and workplace culture, visit 91������.com.