Behind every meaningful change in insurance are people leading and willing to share what they鈥檝e learned. 91黑料网’s expert employees regularly contribute their expertise to industry conversations鈥攖hrough articles, panels, and speaking engagements鈥攈elping translate real-world experience into ideas that strengthen the insurance experience for our agents and policyholders.

91黑料网 Guidewire Transformation Team 鈥� 2025 Innovation Award Winner, Guidewire Connections Conference, (Watch some of the 91黑料网 team talk about the impact of our Guidewire initiative

Steve Donnelly, Chief Service Officer 鈥� Elected Board Member, RISE Advisory Board,

Matt Latham, Purchasing Manager 鈥� Presenter and speaker, From Pitch to Approval: Building a Business Case for CLM,

Ryan Anderson, Risk Management Technology Manager 鈥� Presenter and speaker, Leveraging Technology to Improve Workplace Safety,

Kimberly Vaughn, Vice President of Claims 鈥� Presenter and panel member with the Topics included:

AI Wins and Wipeouts: Lessons from the Insurance Frontlines

Fireside Chat: Communication & Executive Presence

Strategic Litigation Management: Driving Efficiency, Controlling Costs, and Protecting the Brand

Meg Palchak, Loss Sensitive Programs Experience Manager 鈥� Winner, 2025 Guidewire All-Star Class, Guidewire

Ashley Parker, Risk Management Manager 鈥� Presenter and speaker,聽Environmental, Health, Safety and Sustainability (EHS) Conference,

John Coffaro, AVP of Premium Audit 鈥� Presenter and panel member,聽Increasing Auditor Efficiency and Reducing Operational Strain and 91黑料网鈥檚 Payroll Validator,

Stay tuned for more in Q1! We鈥檒l share the latest news, media mentions and speaking engagements from 91黑料网 right here on the聽Newsroom聽each quarter.

As your business evolves 鈥� whether through expanded headcount, new facilities or new equipment 鈥� the insurance premium you pay should evolve accordingly. 91黑料网鈥檚 annual premium audit gives you a confident, accurate view of your true exposures and ensures your coverage reflects your business today.

Why Does an Annual Premium Audit Matter?

Insurance carriers base premiums on estimated exposures such as payroll, sales or subcontracted labor. Because those metrics naturally shift over time, the final premium must align with actual operations 鈥� not last year鈥檚 estimate. With 91黑料网鈥檚 annual premium audit service, you gain clarity: you see exactly what the carrier reviewed, and you know the premium you pay is aligned with your business today.

鈥淎t 91黑料网 we believe the premium audit is a strategic checkpoint 鈥� not a surprise,鈥� says John Coffaro, AVP, Premium Audit at 91黑料网. 鈥淚t gives our policyholders the visibility they deserve and ensures they are paying only for the risk they actually carry.鈥�

Key features of our annual premium audit include a straightforward, web-enabled process designed to fit your schedule, premium audit consultants who understand your industry and business, and a timely, fair review of your operations鈥攊ncluding payroll, sales, subcontracted labor liabilities, and departmental roles鈥攖o ensure your coverage accurately reflects your current exposures.

How the Annual Premium Audit Works at 91黑料网

1. 1. After your policy period ends, your 91黑料网 auditor schedules a consultation to review your operations and exposures.
   2. You鈥檒l gather the material 鈥� payroll registers, tax journals, ledgers, certificates of insurance for subcontractors 鈥� and provide subscriber access via our Premium Audit Portal powered by .
   3. In the portal you upload payroll data (it accepts many major third-party payroll providers), document business operations via the intuitive questionnaire, and share other required files.
   4. Your auditor reviews the submitted materials and collaborates with you to determine final exposures.
   5. The outcome: your premium is either confirmed correct as originally estimated, reduced (if exposures were less than estimated) or adjusted upward (if exposures were greater). Either way, you come away with assurance your coverage cost matches your business.

Our Premium Audit Portal Highlights

• Automated status emails keep your team informed.
• 24/7 secure access, enabling uploads, profile updates and shared visibility with your auditor.
• Payroll Validator feature reduces manual entry 鈥� automatically loads payroll from compatible providers.
• Same-day visibility for you and the auditor.

The Business Case for Premium Audits

Beyond transparency and fairness, an annual premium audit carries strategic value for policyholders in the manufacturing, construction and healthcare industries. For one, accurate classification of job roles and exposures helps avoid paying for risk you no longer bear. For carriers, timely and accurate audits premium leakage and bolster underwriting integrity, especially as technologies such as artificial intelligence and data analytics are increasingly applied to audit workflows.

From a risk-management perspective, audit outcomes are connected to workplace safety: the Occupational Safety and Health Administration (OSHA) that worker injuries and illnesses have fallen from about 10.9 incidents per 100 workers in 1972 to approximately 2.4 per 100 in 2023. Meanwhile the Bureau of Labor Statistics (BLS) 5,283 fatal work injuries in 2023 across U.S. workplaces (a rate of roughly 3.5 per 100,000 full-time equivalent workers).

While these numbers don鈥檛 directly dictate premium audit outcomes, the underlying safety culture, classification accuracy and exposure transparency influence how auditors evaluate operations and how carriers price risk.

鈥淚n short, the audit is more than paperwork,鈥� explains Coffaro. 鈥淲hen you complete the audit process, you not only validate your operations 鈥� you position your business to control cost, optimize classification and ensure your premium is right.鈥�

Best Practices for Policyholders

Start Early: Have your payroll register job duties by role subcontractor certificates and income and expense logs ready. These are among the most requested items.

Use Our Portal: simplifies the upload process and keeps your audit on-track.

Collaborate with Your Auditor: The consultation is your chance to explain operational changes (new facility, major equipment, headcount shifts) and ensure they鈥檙e accurately captured.

Leverage the Outcome: If the audit shows lower exposure than estimated, you may be eligible for a refund or credit. If exposures are higher, use the results to budget and optimize for the next policy period.

Turn Audit Insights into Strategy: Use classification and exposure details from the audit to guide safety, cost-control and operational planning. Accurate classification supports proper premium treatment and a reliable experience-mod, strengthened by OSHA鈥檚 requirement to maintain clear injury and illness records.

Looking Ahead

In a time of evolving labor models, business growth and technological innovation, premium accuracy matters more than ever. 91黑料网 remains committed to investing in audit transparency, digital convenience and consultative expertise so businesses can benefit from coverage that aligns with real-world operations.

Discover how 91黑料网鈥檚 Premium Audit service delivers clarity, transparency, and confidence in your coverage. Learn more about the process, explore helpful resources, or connect with an expert auditor today.